Tender Details

Country: Australia
Summary: Request for Tender for the Provision of Ict Managed Services
AUT Ref No: 115695119
Deadline: 17 Mar 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: RFT A24/41
Purchaser's Detail:
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Description:
The NCA is seeking to implement a new arrangement with a partner to deliver ICT Managed Service to a high-quality service management capability. The Services and responsibilities of the successful Tenderer include : - managing day-to-day operations of the Services, providing available, secure, and efficient IT services and business systems to support the NCA-s operational requirements; - overseeing the governance, coordination, and management of IT services, ensuring alignment with the NCA-s objectives, and delivering high quality service; - working closely with the NCA-s business areas and Other Service Providers to maintain seamless integration, drive innovation, and ensure alignment with operational and strategic goals; - providing a responsive Service Desk as the first point of contact for IT issues, ensuring timely resolution of incidents and requests; - managing the full lifecycle of end-user devices and applications, including deployment, updates, and troubleshooting, to enable seamless business continuity and productivity; - managing the NCA-s Azure Cloud environment and ICT infrastructure, including servers, networks, storage, and virtual environments, ensuring high availability, performance, and security; - act as the central point of coordination and oversight for the NCA-s range of business systems, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions with Other Service Providers; - delivering addi...
Documents:

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Request for Tender for the Provision of Ict Managed Services - Australia Tender

The NATIONAL CAPITAL AUTHORITY, a Government sector organization in Australia, has announced a new tender for Request for Tender for the Provision of Ict Managed Services. This tender is published on AustraliaTenders under AUT Ref No: 115695119 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-03-17.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.