Tender Details

Country: Australia
Summary: Ad-Hoc Application Support for Authority to 30.06.25
AUT Ref No: 114384743
Deadline: 16 Feb 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: VP446354
Purchaser's Detail:
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Description:
Ad-Hoc Application Support for Civica-s Authority platform required.Council is seeking to engage someone with Authority support skills while a recruitment process is underway. The estimate is 3 to 4 days per week - 7 hours a day. Payable on an hourly basis / rate.The term required is ASAP to 30th June 2025.Expressions are interest are sought in the form of a quote for an hourly rate, plus a resume / capability statement.Remote services will be considered by the ideal candidate / solution would be to be on-site in Mossman, Queensland.Reporting to the Team Leader IT, the role-s key responsibilities are:* Resolving a wide variety of Authority related Helpdesk tickets, escalating to Civica where needed* Assisting and advising end users on the use of the platform* Amending and creating Crystal reports. Maintaining various data extracts. * Maintaining service up-time (restarting services, posters etc)* Performing minor data fixes via SQL scripts.* Assist in upgrade and new module implementation projects* Involvement in business improvement initiativesPredominantly you will be responsible for providing tier 2 and 3 support, while working with other members of the IT team and the vendor-s support team to resolve issues.
Opens :Friday 07 February 2025 (E. Australia Standard Time)
Closes :Sunday 16 February 2025 10:00 PM (E. Australia Standard Time)
Supplier query cut-off :Sunday 16 February 2025 10:00 PM (E. Australia Standard Time)
Expected decision :Sunday 23 Februar...
Documents:

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Ad-Hoc Application Support for Authority to 30.06.25 - Australia Tender

The DOUGLAS SHIRE COUNCIL, a Government sector organization in Australia, has announced a new tender for Ad-Hoc Application Support for Authority to 30.06.25. This tender is published on AustraliaTenders under AUT Ref No: 114384743 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-02-16.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.